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Terms of Use

Dear valued user, we thank you for choosing to access our website or application, including all the services offered through it, using a computer, a smartphone, a tablet, or any other media. (Hereinafter referred to as the “Website”). MYJOOL.COM website is owned by “Hadiklaim Agricultural Cooperative Society Ltd.”, cooperative, registered number 570028001 (hereinafter referred to as the “Company”), and its  e-mail address for contact with the Company’s management  is: [email protected]. The Company website serves as a content and service website for information and engagement in the Company’s expertise, which is: the advertising, marketing, and sale of Medjool dates and related products (hereinafter referred to as the “Services”).


The browsing and/or use of the site constitutes agreement to the terms specified therein (hereinafter: “Terms of Use”), and shall be done by the user and/or and/or buyer and/or user (hereinafter: “User”), in accordance with these Terms of Use. No instruction from the provisions of these Terms of Use shall be seen as detracting from any other provision in these Terms of Use or any other instruction by law. The headings in these Terms of Use are for the convenience only. The company reserves the right to make changes to the Terms of Use, from time to time, at its sole discretion, without the need for any prior notice. The new terms of use will bind the users and/or users of the site, from the moment they are published on the site.

Intellectual Property

All rights in the site, including the services and/or trademarks and/or trade secrets and/or customer list and/or supplier list and organization and arrangement of the information contained therein, and all its contents, including but not limited to intellectual property rights in the design of the site and/or the site’s planning and/or text writing and/or pictures and videos and/or any other material (hereinafter: “Property” and/or “Information”), belong to the company and/or whoever on its behalf. These property rights, among others, include the graphic design of the site and/or the site’s plan and/or text writing and/or pictures and videos and/or any other material, and they are protected by applicable laws and international conventions. The User may not copy, distribute, display, execute publicly, make available to the public, reduce to human-readable form, decompile, disassemble, adapt, sublicense, make commercial use, process, compile, translate, sell, lend, rent, reverse engineer, combine with other software, modify or create derivative works of any kind based on the Property and/or Information contained in the site, in whole or in part, without the prior written consent of the company or the holder of the relevant rights. The User shall refrain from any act or omission that may infringe the Property and/or Information or harm the Company or any third party.

Privacy and use of information

The user agrees that the company may monitor his/her use of the services (including through “cookies” and/or similar digital means) and use any data as such for the purpose of control and/or supervision and/or development and/or maintenance of the quality and/or level and/or legality of the services and/or for the purpose of complying with all legal instructions. The user also agrees to receive advertising messages through delivery to the home address or sending electronic messages to the email address provided by the user; text messages to the user’s mobile phone; automated dialing systems to transfer a recorded voice message to the user’s mobile or landline phone, all in accordance with the Communication Law (Wire and Broadcasting) (Amendment No. 40), 2008. It is clarified that even with the user’s consent as stated and/or if the user receives marketing content through an automatic mailing system contrary to their wish, the user may revoke this consent by sending a revocation message to the company in writing or through the method by which the advertisement was received. Nevertheless, it is noted that the company is not authorized to reveal the name or identity of the user or any other information relating to them to anyone not authorized by law or by these terms of use, lists or documents in which the name and identity of the user or any other information is recorded, as further specified below and/or as appears in other documents provided to the site, including user account details on the site (if and to the extent the user has such an account, hereinafter referred to as “User Details”).

Google Analytics: The site may use or is likely to use Google Analytics, which is a tool for monitoring site activity based on anonymous information only, for the purpose of improving the services on the site. This tool collects information such as frequency of use on the site, which pages the users visited, and which sites they visited before accessing the site. (A detailed explanation of this tool can be found at https://support.google.com/analytics/#topic=3544906)

The company does not use the aforementioned information in a manner that identifies users on the site. In addition, the tool’s ability to use the information regarding your use of the site is limited by the service conditions of the tool, which can be found at http://www.google.com/analytics/terms/us.html, and by Google’s privacy protection policies, which can be found at http://www.google.com/policies/privacy. You can prevent use of your information by the tool by downloading and installing the Google Analytics Opt-out Browser Add-on, which can be found at https://tools.google.com/dlpage/gaoptout.

User preferences regarding information collection and usage

When a user registers for the service and confirms direct mail reception as specified in the site’s terms and conditions, the company may, in accordance with the law, send direct mail including, but not limited to, email messages and/or newsletters regarding service updates, improvements, and special offers. The company may send other types of email messages, such as service notifications, promotional messages, and surveys. If the company shares the user’s information with a third party before the user changes his preferences or updates his information, the user may be required to change his preferences directly with the third party.

Right to review and update information

According to the Privacy Protection Law – 1981, you have the right to review the information about you kept in the data repositories serving the site. Additionally, if you find that the information about you is not accurate, complete, clear, or updated, you may request the company to correct or delete the information. If the company refuses your request, it will inform you in the manner and method specified in the terms and conditions, and you may appeal in the manner and method specified in the terms and conditions.

Additionally, if the information in the website’s database is used for personal communication to you based on your belonging to a population group determined by one or more individuals whose names are included in the database (direct communication by mail), you are entitled under the Privacy Protection Law, 1981 to demand in writing that the information regarding you be deleted from the database. In such a case, the company will only delete the required information in order to approach you with commercial offers as mentioned above. Please note that deletion of information may prevent you from continuing to receive certain services from the site. The required information for the Company to manage its business activities, such as documentation of commercial transactions and others carried out on the site, will be kept by the company according to law, but will no longer be used for communication purposes to you.

Such communications should be addressed to the company’s customer service center. It is stated that there may be changes in the contact details indicated above and in the availability times of the customer service center at the sole discretion of the company and without prior notice to the user, and there will be no claims against the company in this regard.

Usage of the website

The website may be used by any person and/or entity and/or corporation and/or any other user, whosoever it may be, subject to all the provisions of these Terms of Use. It is stated that the product images displayed on the website are for illustration purposes only, and do not bind the company and/or the website and/or the manufacturers. Any information displayed on the website regarding the products, their benefits and quality is of a general recommendation only and does not substitute for personal or professional advice. The company and/or whoever on its behalf shall not be liable and shall not bear any damage and/or default caused directly or indirectly to the user and/or third parties, as a result of information published on the website or action taken based on the information published on the website. The company shall make reasonable efforts to prevent any damage and/or emotional distress to the user and/or to correct any technical faults and/or errors that may occur on the website, as best it can and according to the means available to it. The user acknowledges that the company reserves the right to close and/or change the appearance and design and/or update the content of the website, remove, change, or cancel links and/or any other information appearing on the website, change its structure and also the range of services and/or products offered on the website (if any), without prior notice and without any responsibility for any inconvenience this may cause. The user is also aware that the company may monitor his use of the website and the information submitted by him, and that the information submitted by the user may be stored and used by the company for various purposes, subject to the provisions of privacy policy. The user shall have no claim and/or demand against the company and/or whoever on its behalf in connection with the use of the website and/or the information and/or services offered on it, and/or for any action taken by the company and/or whoever on its behalf based on the information submitted by the user and/or his use of the website.

Limitation of Liability

The company shall not be liable for any damage and/or loss, whether direct or indirect, caused to the user and/or any third party in relation to the site and/or services, their cancellation, limitation or cessation. The company’s provision of services and/or orders is dependent, among other things, on third parties, and the company is not liable for any act or default of third parties, and shall not be liable for any damage and/or loss and/or cost and/or expense incurred by the user and/or any third party as a result or in connection with any such act or default. The company shall also specify that the products displayed on the site are solely the responsibility of the product manufacturers, and the company and/or site are not manufacturers and therefore shall not be responsible in any way for the products and/or services purchased on the site. The company shall not be liable for any damages related to communication operators, the Internet network, international access dialing, endpoint equipment and/or user applications. The company shall not be liable for the availability and/or quality of services and/or products and/or the accuracy and/or form and/or content of the data provided on the site, including by suppliers and/or other third parties. The services may contain or will contain links to sources and/or information databases, services, and content websites of others. The company clarifies that it cannot control and/or monitor the information and/or services provided and/or published by others, either directly or indirectly. The site and/or the company is not responsible for ensuring that the links that appear on the site are valid, and the company has the right to cancel existing links without prior notice. It is stated and agreed upon that the placement of links on the site by the Company shall not be interpreted as a recommendation and/or proposal to use, as an expression of support, encouragement, agreement, or endorsement by the company for the contents and/or services offered by others. To avoid doubt, the Company does not give, encourage, suggest, agree, or express an opinion about the accuracy and/or correctness and/or level and quality of the contents and/or any information, advertisements, services, products, opinions, and positions displayed on the websites of others and/or in any content, information, advertisements, services, products, opinions, and positions that the websites of others refer to. It is noted that the site’s system receives information from many sources and the site has no control over these sources. Therefore, all information included in the content is presented without any responsibility from the company. The company is not responsible for their accuracy, completeness, validity, or reliability and does not endorse any of the content for any purpose. The company will not be liable in any way for errors or omissions in the content posted on the site, either by itself or through third parties, or for information obtained from links that redirect users to other sites. Users understand that they may be exposed to false, misleading, or harmful information, including all types of prohibited content mentioned above, and the company is not responsible, directly or indirectly, for such content. The user’s reliance on any content, information, advertisements, products, opinions, or positions displayed or published on sites to which there is a reference opportunity as described above and/or on the site, including information, content, opinions, and positions displayed or published there, is made at the sole discretion of the user and at their own risk. The company is not obliged in any way to fit its services to the needs of any person and/or user. The user shall have no claim, demand, or action against the company for the quality of the information, services, and products published and/or provided on the website and/or other websites, their suitability, limitations, and their conformity to the user’s needs and/or any responses that may arise (if any) from the users thereof. By using the services and/or any information, services, and products published and/or provided on the website and/or other websites to which the services allow access, the user assumes full and exclusive responsibility.

Customer Service

The company provides a customer service array for the user via telephone: +972 (3) 6389555 and email address: [email protected]

Law and Jurisdiction

These Terms of Use shall be exclusively governed by the laws of the State of Israel, and the user agrees that the exclusive place of jurisdiction in all matters relating to the  Terms of Use and the use of the website will be the courts of the Tel Aviv-Jaffa district.

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